Shipping & Returns Policy

🚚 Shipping Policy

  • Processing Time: Orders typically ship within 1–2 business days (Monday–Thursday).

  • Shipping Carrier: We use trusted carriers like USPS, UPS, or FedEx based on the destination.

  • Shipping Confirmation: A tracking number will be emailed once your order ships.

  • Shipping Restrictions: We currently ship within the U.S. only.

Note: We are closed on Fridays, weekends, and major holidays. Orders placed during those times will ship the next business day.

🔁 Return & Refund Policy

We want you to love your Body Fuel experience. If you’re not satisfied, we offer a flexible return policy — with a few reasonable boundaries.

✅ What’s Covered:

  • You tried the product and it just wasn’t for you

  • You received the wrong item or your item arrived damaged

❌ What’s Not Covered:

  • Multiple refund requests from the same customer

  • Requests made after 30 days from delivery

  • Empty containers or returns with little-to-no product left

  • Abuse of our policy (we monitor patterns to keep things fair)

📦 How to Request a Return or Refund:

  1. Email support@alpineproducts.com with your order number and the reason for the return.

  2. We'll respond within 1–2 business days with next steps.

  3. We may ask for a photo of the item or offer a return label (in some cases).

  4. Refunds are issued to your original payment method after the return is processed.

We reserve the right to approve or deny returns at our discretion based on order history and condition of the product.